As Head of Communications & Membership at ETP, Nicola leads ETP’s global communications strategy, deepening engagement across our membership, and supporting our collective mission to create a thriving, socially just, and environmentally sustainable tea sector.
Nicola brings two decades of strategic communications experience from across the private and non-profit sectors. She has worked for global brands including McDonald’s, Mondelēz, KFC, and Microsoft, specializing in reputation management, stakeholder engagement, and audience strategy.
Most recently, she was Head of Media at the systems-change consultancy Systemiq, where she elevated the organisation’s profile across sustainability, finance, and food systems.
Nicola already has direct experience of ETP’s mission and the needs of our members, having previously steered ETP’s brand refresh and website redevelopment whilst working for Barley Communications, a purpose driven agency.